GDPR Data Protection & Privacy Notice Chemovet Ltd t/a Chemopet

We respect privacy and this policy explains our commitment to protecting your personal information. We are required to notify you of this, under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notice we may provide to you from time to time when we collect or process personal information about you.

Your Information

Chemovet Ltd is a ‘data controller’ and gathers and uses certain information about you.
We will comply with the data protection principles and laws when gathering and using personal information
We seek to ensure that our information collection and processing is always proportionate. We will notify you of any changes to information we collect or to the purposes for which we collect and process it.
It is possible to view our site without providing any personal details. However, without registering your details you will not be able to order from us.
Personal information: We’ll only ever ask for personal information from you in order to provide our service to you. And we’ll only collect information where it is specifically and knowingly provided by you. For example, we will ask for your name and RCVS number, practice details (including address, email and telephone number) when you register with us or place an order.
Whilst we use carefully selected parties to help us to manage your details, we will never share or sell your personal information for their marketing purposes without your permission. These parties include IT, marketing and delivery service providers and we assess their compliance to best practice data processes regularly.

Accessing Your Information

Please contact the management team via email at info@chemopet.co.uk if (in accordance with applicable law) you would like to correct or request access to information that we hold relating to you or if you have any questions about this notice. You also have the right to request for some but not all the information we hold and process to be erased (the ‘right to be forgotten’) in certain circumstances. Our management team will provide you with further information about the right to be forgotten if you ask for it.

Keeping Your Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How To Raise a Concern

We hope that we can resolve any query or concern you raise about our use of your information. If not, contact the Information Commissioner at https://ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.

Chemovet Ltd. t/a Chemopet: The Health Business & Technical Park, Runcorn, Cheshire, WA7 4QX. Phone: 01928 250052 Email: info@chemopet.co.uk